What Our Clients Say About Us

A.A. Samatar

Association for Somali Welfare: 'Education and Development'

"CTAS received our request, studied our needs and responded accordingly and promptly. The quality of the training was superb and we would highly recommend it to any organisation or individual interested in improving or developing their IAG skills. The training has helped our organisation immensely, in the sense that it made us aware of the principles of IAG, the difference between information, advice and guidance, skills needed to be an IAG worker, such as effective listening and questioning, assessing the needs of service users, interview structures, dealing with client barriers, among other things.”

Henry Inman

Leicestershire Learning and Skills Council: 'Guidance Refresher Course'

 “I will get more out of one-to-one interactions in terms of style and content because of this course.  Very good theoretical grounding which was well applied to examples of day to day practice.”

 

Lisa Kilner

Shelthorpe Community School: 'Advice & Guidance Interview Skills'

"This course has helped me with the formatting of an interview, the most useful aspects were; ‘The theories of practice’ because it gives a context to our work. I wasn’t very well but the course was interesting enough to keep me there all day!”

 

Alicia Moyles

King Edward VII School: 'NVQ Level 4 Advice & Guidance'

“The NVQ Level 4 gave me confidence in supporting young people in school in a number of ways. I was able to help students develop their self-awareness, explore opportunities and show them how to make decisions and deal with transitions in their lives. The skills it has given me are endless, the most important of which is listening, understanding the client's issues, equipping them to help themselves.

The benefits to the students in school is that a Level 4 guidance practitioner can provide impartial, client-centred advice and guidance, engaging students in their learning environment and empowering students to take responsibility for their future.

The support I was given by my NVQ Assessor was second to none, the work was set and deadlines were given. I knew what was expected of me and was able to contact my assessor at any time if I required extra support.

I can thoroughly recommend studying for the NVQ Level 4 in Advice and Guidance through CTAS.”

 

Tracey Birch

Stephenson College: ‘NVQ Level 3 Advice & Guidance’ 

"The training I received from Connexions Training and Assessment Services during my NVQ Level 3 qualification was very relevant to my job role. Group sessions were interesting and informative, with particular emphasis on how to demonstrate good working practice in relation to legislative requirements and promoting good customer service. 

I found the whole learning experience rewarding and enjoyable. My knowledge and confidence in relation to offering advice and guidance has grown as a result of completing this very worthwhile qualification".

 

Ayub Zamakda

Highfields Centre: 'NVQ Level 4 Advice & Guidance

'My course tutor has provided me with individual support tailored to my particular needs.  I have therefore been able to meet my learning outcomes and progress successfully on the Level 4 Advice and Guidance Course.  I really do appreciate the help you have provided.'

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