Useful Organisations

Education

Advisory Centre for Education (ACE)

Information and advice about state funded education in England and Wales for 5-16 year olds.

• General advice line: 0808 800 5793 (Monday to Friday 2 to 5pm)
• Exclusion information line: 020 7704 9822 (to order a free advice pack)
• Exclusion advice line: 0808 800 0327 (Monday to Friday 2 to 5pm. Speak to an adviser)

Website: http://www.ace-ed.org.uk/

Health

Young Minds

Information and advice for any adult with concerns about the mental health of a child or young person.

• Parents information service: 0800 018 2138

       Opening hours:

• Mondays and Fridays 10am to 1pm
• Tuesdays and Thursdays 1 to 4pm
• Wednesdays 1 to 4pm and 6 to 8pm

Website:http://www.youngminds.org.uk/parents/

Your Rights

The Children's Legal Centre

An independent charity providing legal advice and representation to children and their carers.

General enquiries:  01206 872466.

National education law advice line: 0845 345 4345.

Child law advice line:  0845 120 2948 (advice for parents on legal issues, e.g. contact and residence).

Lines open Monday to Friday 9.30 am to 5.00 pm.

Please note that the Children's Legal Centre does not provide advice on criminal offences/juvenile justice.

Website: http://www.childrenslegalcentre.com/

Families and parenting

One Parent Families

Practical information for single parents on childcare, employment, money issues, children's behaviour, and useful organisations.

       Lone parents helpline: 0800 018 5026

• Monday to Friday: 9am to 5pm
• Wednesday: 9am to 8pm

Website: http://www.oneparentfamilies.org.uk/

Parentline Plus

Information and support for parents. Services include: workshops, groups, email support, message boards, leaflets and online info.

Parent Plus helpline: 0808 800 2222

Website: http://www.parentlineplus.org.uk/

Brilliant Families

A 13 week programme for parents and carers who need support when their children, between the ages 8-13, are showing early signs of anti-social behaviour.

The programme covers different aspects of parenting including:

• Improving communication and relationships
• Positive discipline
• Community involvement

Contact:

Project Manager
Leicester Children's Fund
25 New Walk
Leicester LE1 6TE

0116 249 5680

email: Mary-Ann.Rickwood@nch.org.uk